Service & delivery policy

Services

Myrelle services are performed in person by a certified doctor at your home address in serviceable areas of Mumbai. There is nothing to ship: the doctor brings sealed, single-use materials to every visit. Your visit date and window are confirmed on WhatsApp after your video consultation, and the doctor sends an on-the-way message before arriving.

Serviceable areas

We check your pincode at booking. If your address is outside our current coverage, you can leave your number and we tell you when we reach your area. No payment is taken for an unserviceable address.

Post-care kits

Kits are either handed to you by your doctor at your next visit or sent by courier to the address on your booking. Courier timing within Mumbai is confirmed on WhatsApp when the order is placed. Kit prices shown are the final amount; delivery within Mumbai is included.

Questions

Hypebrand Private Limited, trading as Myrelle. Registered office: Charan Baba Nagar, Jagannath Colony, Ulhasnagar, Thane, Maharashtra 421004, India. Email care@myrelle.in or WhatsApp +91 83569 44313, Monday to Saturday, 10 am to 7 pm IST.