Service & delivery policy

Services

Myrelle services are performed in person by a certified doctor at your home address in selected serviceable pincodes in Mumbai, Bangalore and Delhi. There is nothing to ship: the doctor brings sealed, single-use materials to every visit. Your visit date and window are confirmed on WhatsApp after your video consultation, and the doctor sends an on-the-way message before arriving.

Serviceable areas

We check your pincode at booking. If your address is outside our current coverage, you can leave your number and we tell you when we reach your area. No payment is taken for an unserviceable address.

Shop orders

Delivery is free on every shop order, to any address in India. The price you pay at checkout is the final amount and includes GST. We pack your order and hand it to our courier within 1 to 2 days of payment, and it usually reaches you 2 to 7 days after that, depending on your pincode. When it ships, we send you the courier's name and a tracking link on WhatsApp and email.

Post-care kits for a treatment can also be handed to you by your doctor at your next visit.

Questions

Hypebrand Private Limited, trading as Myrelle. Registered office: Charan Baba Nagar, Jagannath Colony, Ulhasnagar, Thane, Maharashtra 421004, India. Email care@myrelle.in or WhatsApp +91 83569 44313, 24x7, every day.